Legal
Sub-processors
This is a translation for convenience. The binding version is in German: Sub-processors.
Sub-processors and further sub-processors
This page belongs to Annex 3 of the Data Processing Agreement of Bilendo GmbH. Under Section 8 para. 8 of the agreement it holds the list of further sub-processors of the sub-processors named in Annex 3. For each sub-processor the table names the purpose and the provider's own public page where it publishes its further sub-processors or its Data Processing Addendum. Where a provider keeps no public list, we send it on request in text form.
As of: 10 November 2026
| Sub-processor | Purpose | Further sub-processors |
|---|---|---|
| Amazon Web Services EMEA SARL | Hosting, storage and security of the platform |
AWS sub-processors |
| Atlassian Pty Ltd | Internal processes, customer support (tickets), status page |
Atlassian list of sub-processors |
| Pendo.io, Inc. | Product usage analytics in the platform |
Pendo Trust Center: sub-processors Pendo Data Processing Addendum |
| Slack Technologies Limited | Internal notification on customer matters and user feedback |
Slack: infrastructure and sub-processors (Salesforce) |
| Airbrake Technologies, Inc. | Error reports of the platform |
Airbrake Data Processing Addendum (PDF) List on request in text form to datenschutz@bilendo.de |
| Mi soft GmbH | Printing and letter dispatch: managed output management (postal dispatch) | On request in text form to datenschutz@bilendo.de |
| letterei.de Postdienste GmbH | Printing and letter dispatch: managed output management (postal dispatch) | On request in text form to datenschutz@bilendo.de |
| Anthropic Ireland, Limited | AI-supported functions (only to the extent used) |
Anthropic Trust Center: sub-processors |